Welding Machine Repairs and Servicing

Welding machine repairs, servicing, troubleshooting and technical assistance available.

 

Email Us

To request for quotations and technical queries.
SKU REPAIRS Category

Share

Welding Machine Repairs available. We specialize in troubleshooting and repairing problems found in welding machines. Our professional team of technicians and well-equipped workshop are able to accept various kinds of welding and cutting equipment for servicing.

Please contact us via email (sales@willfast.com) or by phone (012-9789 256) to discuss repairs.

ESAB Authorized Service Center

ESAB is committed to providing you with the highest quality customer service and support to help you maintain and maximize your investment.
If you have a question or would like to submit a warranty claim, please contact us.

ESAB power sources typically have extensive documentation of spare/internal parts. If you wish to look-up or identify a certain part, you may have a look at ESAB’s Manual Finder.

Repairs and Service Process

The repairs process is usually carried out in the following order:

  1. Client sends their equipment to our office at 47100 Puchong, Selangor (Location).
  2. We register the equipment and enter them into our service queue (approx. 3 to 7 working days).
  3. Our technician inspects and troubleshoots the equipment (approx. 2 to 5 working days).
  4. A service report is created, detailing repair costs and part(s) to be affected/replaced.
  5. Client is given the service report, and decides whether to proceed with repairs.
  6. After payment is made, equipment will repaired and tested for further issues.
  7. If no other issues are found, or if no repairs are to be made, equipment is arranged to be returned to client.

All in all, repairs are expected to take around two weeks’ time.

Service Transparency

Our diagnostic report discloses full details of the investigation, including service to be performed, extent of damages of parts, and specific parts to be changed/replaced.

Service Fee Category

Diagnostic and service fees vary depending on equipment and repair complexity. Fees can belong to one or more categories below:

  • Single-phase portable inverted-based welding or plasma cutting machines.
  • Three-phase inverter welding or plasma cutting machines.
  • Older engine-driven, transformer, or rectifier technology machines.
  • Larger machines with many parts, complex features or water-cooling.
  • Severely worn-down/old equipment.

Warranty

Welding or cutting power sources purchased from our store typically carries at least a 1-Year local supplier warranty. For repairs under eligible warranty claims, the service process is the same. However, repair fees are waived.